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Moving Beyond Participation: Measuring affiliate health through engagement pathways and network structure
This project pairs a ladder of engagement with social network analysis to move beyond participation counts and toward a relational understanding of affiliate health. By combining member progression with network structure, it becomes possible to identify bottlenecks, fragmentation, and opportunities for stronger, more sustainable engagement.
The Gap between Believing and Showing: Building evaluation capacity across a civic engagement netowrk
Anecdotally, the work was real. Demonstrably, there was almost nothing to show for it. This case study traces how a civic engagement network of almost 100 nonprofits in Houston closed that gap; not by demanding better data, but by building the conditions where better data was possible.
What Technology Couldn't Build: How governance, trust, and change management built the infrastructure instead
Building a regional data warehouse for 80+ organizations sounds like a technical challenge. It was. But the harder problem was convincing a fragmented coalition to change their workflows, share their data, and trust a centralized system. This is what it took to get there.
Putting Working Group Scorecards to Use: Turning Feedback into Meaningful Change
You have the scorecards. Now what? This guide walks through how to read coalition health data, identify what patterns mean, and translate what you're seeing into targeted support and structural change.
Taking the Pulse of a Working Group: A behavior-based, triangulated diagnostic for group learning
Most coalitions can tell you what their working groups are doing. Few can tell you whether they're actually working. Here's how I built a diagnostic to answer the harder question. Rather than asking how members felt about their group, the tool asked whether specific behaviors were present, from three different perspectives. The richest insights came from where the three perspectives didn't agree.