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The Gap between Believing and Showing: Building evaluation capacity across a civic engagement netowrk
Anecdotally, the work was real. Demonstrably, there was almost nothing to show for it. This case study traces how a civic engagement network of almost 100 nonprofits in Houston closed that gap; not by demanding better data, but by building the conditions where better data was possible.
What Technology Couldn't Build: How governance, trust, and change management built the infrastructure instead
Building a regional data warehouse for 80+ organizations sounds like a technical challenge. It was. But the harder problem was convincing a fragmented coalition to change their workflows, share their data, and trust a centralized system. This is what it took to get there.